Last Updated: 12 August 2026

Get Digital Viu (“Get Digital Viu”, “we”, “us”, or “our”) operates digital marketing, social media management, automation, software, and related online services.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, applications, software, social media management tools, integrations, and related services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Services, we may collect the following categories of information.

1.1 Account Information

When you create an account or use our Services, we may collect:

  • Name
  • Email address
  • Phone number, if provided
  • Company or organization name
  • Username
  • Account preferences
  • Login and authentication information

We only collect information reasonably necessary to provide the Services.

1.2 Social Media Account Information

If you connect a social media account to our Services, we may receive information authorized by that platform.

Depending on the platform and permissions granted, this may include:

  • Social media account ID
  • Username or handle
  • Display name
  • Profile information
  • Profile image
  • Pages or organizations you are authorized to manage
  • Posts and associated metadata
  • Media associated with posts
  • Engagement information
  • Access tokens or authorization credentials
  • Other information permitted by the platform’s API and your authorization

We only request and use permissions necessary to provide the requested functionality.

For X integrations, information may be received through the X API based on the permissions granted by the user.

2. Information About Content You Create

When you use our Services to create, schedule, manage, or publish social media content, we may process:

  • Text
  • Captions
  • Images
  • Videos
  • Links
  • Hashtags
  • Social media posts
  • Scheduling information
  • Publishing status
  • Draft content
  • Content metadata

This information is processed to provide social media management and publishing functionality.

3. Automatically Collected Information

When you access our Services, certain technical information may be automatically collected, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Approximate location derived from IP address
  • Pages or features accessed
  • Date and time of access
  • Referring website
  • Error and diagnostic information
  • Log information

This information may be used for security, troubleshooting, analytics, and improving the Services.

4. Cookies and Similar Technologies

We may use cookies, local storage, session technologies, and similar technologies to:

  • Keep you signed in.
  • Maintain sessions.
  • Remember preferences.
  • Improve website functionality.
  • Understand how our Services are used.
  • Detect security issues.
  • Improve performance.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of some Services.

5. How We Use Your Information

We may use information we collect to:

  1. Provide and operate our Services.
  2. Connect and manage authorized social media accounts.
  3. Schedule and publish social media posts.
  4. Store drafts and scheduled content.
  5. Authenticate users.
  6. Maintain account security.
  7. Communicate with users regarding their accounts or Services.
  8. Provide customer support.
  9. Diagnose technical problems.
  10. Prevent fraud, abuse, and unauthorized access.
  11. Monitor system performance.
  12. Improve our Services.
  13. Process payments where applicable.
  14. Comply with legal obligations.
  15. Enforce our Terms of Service.
  16. Protect our rights, users, systems, and property.

We do not use connected social media account data for purposes unrelated to providing the requested Services unless permitted by applicable law and the relevant platform’s policies.

6. Social Media Integrations

Our Services may allow you to connect accounts from third-party platforms such as:

  • X
  • LinkedIn
  • Facebook
  • Instagram
  • Other supported social media platforms

When you connect a third-party account, you authorize us to access the information and permissions you approve through the platform’s authorization process.

The information we receive depends on:

  • The platform.
  • The permissions requested.
  • The permissions you approve.
  • The platform’s API policies.

You can disconnect a social media account through the relevant functionality available in our Services, where supported.

You may also revoke our application’s access through the relevant third-party platform.

7. X API Data

When you connect an X account to our Services, we may process information made available through the X API based on your authorization.

This may include account information, posts, media, and other information necessary for the requested functionality.

We use X API data only to provide features such as:

  • Connecting your X account.
  • Creating and managing posts.
  • Scheduling posts.
  • Publishing authorized content.
  • Managing media associated with posts.
  • Displaying relevant account or publishing information.
  • Providing related social media management functionality.

We do not sell X API data.

We do not use X API data for unrelated advertising purposes.

Our use of X data is subject to applicable X policies and API restrictions.

8. LinkedIn Data

When you connect a LinkedIn account or LinkedIn Page, we may process information provided through LinkedIn’s APIs according to the permissions you authorize.

This may include information necessary to:

  • Authenticate your LinkedIn account.
  • Identify authorized Pages or accounts.
  • Create and publish content.
  • Schedule content where supported.
  • Display publishing status.
  • Provide social media management functionality.

We do not sell LinkedIn data.

Our use of LinkedIn data is subject to LinkedIn’s applicable policies and API restrictions.

9. Access Tokens and Authentication Data

When you connect a third-party social media account, our Services may receive authorization credentials such as access tokens.

These credentials are used to communicate with the relevant platform on your behalf.

We take reasonable technical and organizational measures to protect authentication information against unauthorized access.

You should never provide your social media passwords directly to us.

Authentication should be performed through the official authorization flow provided by the relevant platform.

10. How We Share Information

We may share information with third parties only when reasonably necessary to operate our Services or when required by law.

These third parties may include:

  • Cloud hosting providers
  • Database providers
  • Authentication providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Security providers
  • Infrastructure providers
  • Social media platforms
  • Other service providers necessary to operate the Services

Service providers are permitted to process information only for purposes related to providing their services to us, subject to applicable agreements and requirements.

We may also disclose information:

  • When required by law.
  • In response to lawful government requests.
  • To protect our rights or property.
  • To prevent fraud or security threats.
  • To protect users or the public.
  • In connection with a merger, acquisition, restructuring, or sale of business assets.

11. We Do Not Sell Personal Information

We do not sell your personal information.

We also do not sell or commercially resell data obtained through social media platform APIs.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services.
  • Maintain your account.
  • Complete requested transactions.
  • Maintain security and operational records.
  • Resolve disputes.
  • Comply with legal obligations.
  • Enforce agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.

13. Disconnecting a Social Media Account

You may disconnect a social media account from our Services where the functionality is available.

After disconnection, we will stop using the account’s authorization credentials to access the connected platform, except where continued processing is necessary for legitimate operational, security, legal, or compliance purposes.

You may also revoke application access directly through the relevant social media platform.

14. Data Deletion

You may request deletion of personal information associated with your account.

To request deletion, contact us using the details provided in the Contact Us section.

Your request should include:

  • Your name.
  • Account email address.
  • The social media account or service involved, if applicable.
  • A description of the information you want deleted.

We may need to verify your identity before processing a deletion request.

Certain information may need to be retained where required by law, necessary to resolve disputes, prevent fraud, maintain security, or comply with legitimate legal obligations.

15. Security

We take reasonable measures to protect information processed through our Services.

Depending on the system and information involved, security measures may include:

  • Encryption in transit.
  • Access controls.
  • Authentication mechanisms.
  • Secure credential handling.
  • Server and infrastructure security.
  • Monitoring and logging.
  • Backup and recovery procedures.
  • Limited employee or contractor access.

However, no Internet-based service can be guaranteed to be completely secure.

16. International Data Processing

Some of our technology and service providers may process information on servers located outside India.

Where information is transferred or processed internationally, we take reasonable steps to ensure that such processing is conducted in accordance with applicable laws and contractual requirements.

17. Children’s Privacy

Our Services are not intended for children who are not legally permitted to use the Services.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

18. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

  • Request information about personal data we process.
  • Request correction of inaccurate information.
  • Request deletion of personal information where applicable.
  • Withdraw consent where processing is based on consent.
  • Request information regarding how your data is processed.
  • Raise a complaint regarding our processing of personal information.

You may exercise applicable rights by contacting us using the details below.

Applicable rights may be subject to legal exceptions and verification requirements.

19. Third-Party Websites and Services

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

20. Third-Party Platform Policies

When using integrations with services such as X, LinkedIn, Facebook, Instagram, or other platforms, you must also comply with the applicable platform’s terms, privacy policies, developer policies, and other applicable rules.

Our Services do not replace or override those third-party policies.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the “Last Updated” date and provide additional notice where appropriate.

We recommend reviewing this page periodically to stay informed about how we process information.

22. Contact Us

If you have questions, requests, complaints, or concerns regarding this Privacy Policy or your personal information, contact us:

Get Digital Viu

Website:
https://www.getdigitalviu.in/

Email:
getdigitalviu@gmail.com

Privacy/Data Requests:
getdigitalviu@gmail.com

23. Data Protection Contact

For privacy-related requests, complaints, or data deletion requests, you may contact:

Get Digital Viu
Email: getdigitalviu@gmail.com

We will review and respond to privacy requests within the period required by applicable law.